Frequently Asked Questions

The Wavedocu experts have created this FAQ to help you find the answers you’re looking for. If you still have questions after reading this FAQ, you can contact the Wavedocu experts who will be happy to help you!

1. How do I log in to my personal space?

To log in to your personal area you need to use the login information that was sent to you by email when you registered.

2. Why can’t I open the cancellation letter I just downloaded?

If you cannot open the cancellation letter you have just downloaded, it is because you need Acrobat Reader. Click here to install it.

3. Where can I find the address to send my termination letter?

You will find the address you need to use in the top left corner of the cancellation letter. Please make sure you send your cancellation letter with delivery confirmation.

4. How much does a subscription cost?

A subscription costs £1.49 for 72 hours, then £24.90 per month. This subscription gives you unlimited access to all our documents! Your subscription can of course be cancelled at any time!

5. How do I cancel my subscription?

To cancel your membership, simply go to our “Cancellation” page and follow the instructions. Terminating your membership is completely free and instant!

Contact information

If you haven’t found the answer you were looking for on this FAQ, you can contact the experts for help!

By email: [email protected] On the phone: +44 2 038 682 300 With our contact form